Contact Us

We're here to help—whether it's about your test, the app, or reaching our team for support.

Customer Support

  • Visby Medical, Inc., 3010 North First Street, San Jose, CA 95134
  • 833-468-4729
  • AtHome@visby.com

Telehealth

Need help understanding your results or accessing care?

If you’ve already taken a test and need to speak with a provider, log in to the Visby App and follow the prompts and follow the prompts to connect with a licensed telehealth provider.

Need Help Fast?

Check out our FAQs and step-by-step instructions.

Media Inquiries

For press and media:

Email: press@visby.com

Partnerships & Distribution

Interested in collaborating or distributing Visby products?

Email: support@visby.com