FAQs

• You can be infected with chlamydia, gonorrhea, or trich by having sex without a condom with a partner who has an infection.
• A baby can be infected with chlamydia or gonorrhea during childbirth if the mother is infected and untreated.

Anyone who is sexually active and has sex without a condom is at risk if their partner has an STI.

• Chances are, if you are taking this test, you are experiencing symptoms, have had sexual activity that may have put you at risk for a sexually transmitted infection (even if you don’t have symptoms), or have been informed that you may have been exposed to an STI.
• This test is NOT a sexual assault evidence collection kit (SAEK, also known as a “rape kit”). If you believe you are the victim of sexual assault or sexual violence, go to your local emergency room or call the National Sexual Assault Hotline at (800) 656-HOPE or visit hotline.rainn.org/online for directions on how to get help.

• Wait to take this test until it has been at least 48 hours since you have taken the antibiotic doxycycline (also known as Vibramycin) or used any of the following in your genital area: douches, washes, lubricants, vaginal wipes, vaginal moisturizers, antiperspirants, deodorants, or feminine hygiene spray.
• You can take this test at any point in your menstrual cycle. However, it is best to avoid testing during the heavy flow day(s) of your period.

• The Visby Medical App is necessary to use the test.
• The Visby Medical App will guide you through the test with video instructions.
• Paper instructions for use are provided in the box as additional support.
• After the test is completed, the Visby Medical App will also help you capture a photo of the device, and the App will analyze the photo to interpret your result.
• The Visby Medical App can be used to generate a PDF report of your results that can be used by your healthcare provider.

• To ensure that your sample does not have other possible contaminants that would change your test results.
• To avoid spreading any possible infections to yourself or others.
• To avoid possible spread of infection to your eyes, which can lead to serious eye infections, and even blindness.

• Yes. Performing a vaginal swab is a safe and reliable procedure. Follow the provided collection instructions.
• If you are in the 3rd trimester of pregnancy, consult your healthcare provider prior to collecting a vaginal swab.

• Call Visby Medical at 1-833-GoVisby (1-833-468-4729) for assistance.

Do not use any swab other than a vaginal collection swab provided by Visby Medical. Use of another swab will lead to inaccurate results.

• You may need to push hard to slide the switch.

You will know it’s closed when you can no longer see the opening.

• The device is ready to use once you have plugged it into an electrical outlet and the white power light is on. Leave the device plugged in the whole time you are using it.
• The device will make a noise while running the test. This is normal.
• It will take 30 minutes for the device to process your sample, and the green “ready” light will come on at that time. Test results should not be read beyond 2 hours after the test is complete.

Yes.

No, the device does not need to charge. It is ready to use as soon as you plug it in, and it will only work while plugged into an electrical outlet.

• Don’t worry—this is normal.

Noise and vibration are expected while the device is running. Do not disturb the device. Allow the test to complete. The noise and vibration will stop once the test is complete.

If you have questions or concerns, please call Visby Medical at 1-833-GoVisby (1-833-468-4729) for assistance.

• There is extra liquid in the tube. If you can still fill the syringe to the black line, proceed as normal.
• If you cannot fill the syringe to the black line, call Visby Medical at 1-833-GoVisby (1-833-468-4729). Do not run the test if you cannot fill the syringe to the black line. Do not use any other liquid (e.g., water). Running the test without enough liquid or use of another liquid will lead to incorrect results.

No. Any sample other than a vaginal swab will not produce a valid test result.

Throw the device and all test components away in a trash can. Clean your work area and wash your hands to prevent possible spread of infection.

• No. The test kit and device are single-use only and cannot be used again.
• Dispose of the device in your regular trash.

No. Throw it away.

This means the device did not find the 3 STIs in your sample. If you are not experiencing symptoms, and it has been at least 3 days since the sexual activity that made you decide to take this test, it is unlikely that you have chlamydia, gonorrhea, or trichomoniasis.

• If you have symptoms or concerns about an STI after a negative result, contact your healthcare provider or local sexual health clinic for additional testing.
• You may have a different STI or vaginal or urinary tract infection.
• You may have tested too soon after the sexual activity of concern and may need to repeat the test at a later time.You can also use the Visby Medical App to access a healthcare provider through a telemedicine appointment.

A positive result means an STI was found in your sample. Read on for more information about positive results for each of the infections.

• Get treatment from your healthcare provider or a local sexual health clinic right away. You can also access a telemedicine provider in the Visby Medical App to find a healthcare provider who treats sexually transmitted infections.
• Speak to the healthcare provider openly. These infections are common. Healthcare providers know how to treat them.
• Take action right away. It’s important to get treated quickly so that you don’t develop serious health issues or risk spreading infection to other people or other parts of your body.
• It is important to let anyone you’ve had sexual contact with know about your infection so that they can also be tested. If your sexual partner(s) are not treated, they may reinfect you or others.
• Refrain from having sex until 7 days after treatment and the symptoms are gone.

• It is possible that you could have more than one STI that was detected by this test. Please contact your healthcare provider and share all the results so that you can get treated properly for all infections that you may have.

A multi-site clinical study was conducted from March 23, 2023, to April 1, 2024, at thirteen (13) geographically diverse locations across the US. In this study, the Visby Medical Women’s Sexual Health Test was used by 2293 women, with results compared to a combination of three FDA-cleared tests. 

The Visby Medical Women’s Sexual Health Test correctly identified:

• 97.2% of positive specimens (103 out of 106) and 98.8% of negative specimens (1815 out of 1837) for Chlamydia
• 100% of positive specimens (43 out of 43) and 99.1% of negative specimens (1885 out of 1902) for Gonorrhea
• 97.8% of positive specimens (174 out of 178) and 98.5% of negative specimens (1740 out of 1767) for Trichomoniasis

If your test did not work, the device malfunctioned. If this happens to you, please call Visby Medical at 1-833-GoVisby (1-833-468-4729) for next steps.

• A positive result means that chlamydia was found in your sample. You should seek medical care.
• If you are pregnant, this infection could be transmitted to your child or could lead to preterm delivery if not properly treated.

• No. Chlamydia does not go away by itself. You will need medical treatment because untreated chlamydia can lead to serious health issues, such as infertility, ectopic pregnancy (a life-threatening and pregnancy-ending condition), and long-term pelvic pain.
• Chlamydia is easily spread. Getting treated quickly helps you protect your sexual partner(s).

• A positive result means that gonorrhea was found in your sample. You should seek medical care.
•  If you are pregnant, this infection could be transmitted to your child or could lead to preterm delivery if not properly treated.

• No. Gonorrhea does not go away by itself. You will need medical treatment because untreated gonorrhea can lead to serious health issues, such as infertility, ectopic pregnancy (a life-threatening and pregnancy-ending condition), and long-term pelvic pain.
• Gonorrhea is easily spread. Getting treated quickly helps you protect your sexual partner(s).

• A positive result means that trich was found in your sample. You should seek medical care.
• If you are pregnant, this infection could lead to preterm delivery if not properly treated.

• Symptoms due to a trich infection can come and go without treatment, but trich can become a chronic infection that, if untreated, can lead to serious health issues such as increased risk of HIV infection, or if untreated during pregnancy, low birth weight and/or preterm delivery.
• Trich is easily spread. Getting treated quickly helps you protect your sexual partner(s).

• Call Visby Medical at 1-833-GoVisby (1-833-468-4729) for assistance or use the Visby Medical App to access a healthcare provider through a telemedicine appointment.
• For comprehensive public health information about sexually transmitted infections (STIs), including information on prevention, testing, and treatment, visit cdc.gov/std.

If you have an STI, it’s very likely any sexual partner(s) you have had since contracting it have become infected. So, if you know or suspect you have an STI, you should let anyone you’ve had recent sexual contact with know about your infection and recommend that they also be tested for these treatable infections.

• Your partner(s) should visit a healthcare provider for treatment and evaluation as soon as possible (cdc.gov/std/ept).
• You might say or write something like this: “I wanted to let you know that I tested positive for gonorrhea, so you probably have it, too. It spreads easily and you might not have symptoms. You should get tested.”
• Tell your current sexual partner(s) that you cannot have any sexual activity (even using condoms) until you and they have been completely treated for the infection.

This is because infections can be passed back and forth over and over again.

Potential Risks include:

• Possible incorrect test results. Although infrequent, this can include missed infection or incorrect diagnosis. This is why you should see a healthcare provider if you still have symptoms after treatment.

Potential Benefits include:

• The test results, along with other information, can help healthcare providers make informed decisions about your care. Including avoiding the use of unnecessary antibiotics.
• Obtaining timely and appropriate treatment for chlamydia, gonorrhea or trichomoniasis may prevent long term health consequences and reduce the spread of these infections.

• For questions or help with the Visby Medical Women’s Sexual Health test, call Visby Medical at 1-833-GoVisby (1-833-468-4729) for assistance.
• For comprehensive public health information about sexually transmitted infections (STIs), including information on prevention, testing, and treatment, visit cdc.gov/std.
• For help finding a healthcare provider and other medical support, access a telemedicine provider in the Visby Medical App.
• For detailed information about the Visby Medical Women’s Sexual Health Test, see the instructions for use at home.visby.com or by calling Visby Medical at 1-833-GoVisby. The information will be provided at no additional cost.